FAQs

Q: What is Pure and Pawsitive Vibes?
A: Pure and Pawsitive Vibes is a brand dedicated to helping individuals express their unique style through high-quality apparel and prints. We blend style, art, and inspiration from generations past and present to create designs that channel positivity and individuality.

Q: What is the mission of Pure and Pawsitive Vibes?
A: Our mission is to make passionate, high-quality decisions driven by a team obsessed with creativity and innovation. We strive to provide customers with some of the best apparel and prints in the industry while ensuring every product embodies the "Pure and Pawsitive Vibes" philosophy.

Q: Where are your products designed and shipped from?
A: All our products are designed, fulfilled, and shipped from the USA, ensuring quality and fast delivery.

Q: What is your customer service policy?
A: We treat our customers like family! Our customer support team is available 24/7 to assist with any questions or concerns. We offer a 100% satisfaction guarantee, meaning we will work with you to resolve any issue to ensure your complete satisfaction.

Q: How can I contact customer support?
A: You can reach us via:

Q: Is my personal information secure when I shop with you?
A: Absolutely! We use state-of-the-art SSL encryption technology to protect your credit card and personal information. Your privacy and security are our top priorities.

Q: Will I receive promotional emails after making a purchase?
A: We may occasionally send you emails about special sales or new arrivals. However, you can opt-out of these communications at any time with just one click.

Q: Do you offer a satisfaction guarantee?
A: Yes! We guarantee 100% satisfaction with every purchase. If you are not completely happy with your order, our team will work with you personally to resolve any issues.

Q: What makes Pure and Pawsitive Vibes different?
A: Our commitment to passion, quality, and customer satisfaction sets us apart. We ensure that every product reflects the Pure and Pawsitive Vibes philosophy, and we pride ourselves on building unforgettable relationships with our customers.

Q: Do you provide international shipping?
A: Currently, our products are designed, fulfilled, and shipped from the USA. Please contact us directly for specific inquiries about international shipping.

If you have further questions, feel free to reach out to us. We’re always here to help! 😊